Deena Kassouf-Short

About Deena Kassouf-Short

I try to focus my working behaviors to being a leader according to the phrase \"A manager does things right; a leader does the right things\"

Experience

1. Manager, Business Intelligence - Claims Control

   Progressive Insurance

   Dec 2021 — Present · Mayfield Heights, OH, US

   Core role is strategically leading the Reporting & Analytics sub-team as part of the Claims BI Team - as part of this role, I have set up process for requirements gathering, data architecture and design standards, development standards, QA methodology, documentation/cross training and customer involvement with great success• Provide Claims senior leaders with accurate and consolidated weekly/monthly reporting for tactical priorities and other critical measures• Technical Lead for Acquisition Integration Project for Claims (\"Endurance Program\") • Lead effort to migrate Claims business data to Snowflake (\"Data SuperStore Program\")• Establishing Agile process for Claims BI and migrating customer teams and technical teams to modified agile practice that suits business needs• Presented division-wide management training surrounding Gallup survey results re: best practices in engagement, performance evaluation, and communicating with direct reporting group• Partner with IT to establish enterprise-wide SQL and reporting roadmaps/training for future outlook of PGR• Serving as company-wide the SQL and SSIS SME for the PGR Data Exchange; including working with Analytics Training team to assess training offerings and build in-house training• Ingesting data from DB2, Hadoop, Hive, MSS, and Snowflake and transforming it into MSS and Snowflake• Prepping data for and building data visualization reports in Excel, SSRS, Tableau, and PowerBI• Manage up to 12 direct reports, including lead developers who manage contractors and interns of their own

Education

• Cleveland State University

  Master of Business Administration (M.B.A.), Corporate Strategy, Accounting; Certificates: Business Analytics, Project Management, Lean Six Sigma

• John Carroll University

  Bachelor of Arts (B.A.), Majors: Classical Languages, Classical Studies, Philosophy; Minors: Biochemistry, Statistics

Skills

• Sql
• Teamwork
• Interviews
• Leadership Development
• Corporate Fp&a
• Event Planning
• Microsoft Office
• Cost Accounting
• Management
• Microsoft Word
• Fundraising
• Financial Analysis
• Human Resources
• Financial Planning
• Editing
• Business Intelligence
• Statistical Modeling
• Service-Level Agreements (Sla)
• Leadership
• Financial Modeling
• Event Management
• Reporting
• Customer Service
• Data Analysis
• Research
• People Management
• Recruiting
• Visual Basic for Applications (Vba)
• Performance Management
• Management Accounting
• Public Relations
• Key Performance Indicators
• Powerpoint
• Microsoft Excel
• Project Management
• Training
• Public Speaking
• Employee Relations
• Forecasting
• Managerial Finance