Chris de Jong

About Chris de Jong

Customer-obsessed, data-informed Group Product Manager with 10+ years leading high-impact digital products across eCommerce, MarTech, and enterprise platforms. Trusted by executives to lead cross-functional teams to deliver measurable business outcomes, and drive long-term customer-centric product vision.Chris has both breadth and depth of background in retail and aerospace technology and is a graduate of Rensselaer Polytechnic Institute with a Master of Science in Management Information Systems. Chris is also a graduate of the State University of New York at Albany, Cum Laude.

Experience

1. Group Product Manager - Marketing Technology

   Kohl's

   Sep 2023 — Present

   Leading a portfolio of 5 MarTech product teams (35+ cross-functional members), driving customer engagement & retention strategies for 60M+ customers-Defined long-term personalization vision for a $40M+ incremental revenue opportunity by identifying customer insights and driving cross-org alignment for enhancing customer cross-shopping capabilities on Kohl’s digital channels-Negotiated a high-impact multi-year contract with a Customer Identity vendor, reducing initial costs by $1.1M+, securing greater flexibility, and lowering overage expenses-Delivered $4.5M in annual cost savings by eliminating non-performing vendor capabilities and optimizing internal solutions-Led cross-org strategy to align executive stakeholders on 2024 MarTech Objectives & Goals, ensuring buy-in on 1+ year customer capability roadmaps and prioritization across initiatives through an OGSM framework-Partnered with VP-level stakeholders across marketing, eComm, Stores, and Sephora to remove inventory risk and poor customer experience through launching alternative customer solutions, protecting $2M in margin-Launched AI-powered product outfitting to personalize the merchandise discovery experience and increase cross-shopping, improving customer engagement-Generated $20M+ incremental revenue through a strong test-and-learn partnership with Data Science leadership and rigorous A/B testing of in-house-built Machine Learning algorithms and experiences.

Education

• Rensselaer Polytechnic Institute

  Master of Science (M.S.), Management Information Systems

  2010 — 2011

• University at Albany

  Bachelors of Arts, Information Science

  2006 — 2010

Skills

• Pmp
• Windows Xp
• Process Improvement
• Functional Analysis
• Business Requirements
• Ms Project
• Software Engineering
• Systems Engineering
• Agile Project Management
• Xml
• IT Management
• Business Analysis
• Configuration Management
• Sql
• Visio
• Systems Analysis
• Computer Hardware
• Unix
• Xp
• Problem Solving
• Oracle
• Requirements Analysis
• Software Project Management
• Visual Basic
• Integration
• Program Management
• System Architecture
• Software Documentation
• Sdlc
• Requirements Management
• Software Design
• Agile Methodologies
• Microsoft Sql Server
• Quality Assurance
• Databases
• Clearcase
• Process Modeling
• Html
• Agile
• Sharepoint