Dejhauna Smith
Communication & Personal Development Expert
- Role
- Outreach Specialist at Pomelo Care
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Dejhauna Smith
DeJhauna has a strong background in client relations, project management, and process…
Experience
Outreach Specialist
Jul 2024 — Present
Provided \'white-glove service\' to 40-50 high-touch clients a week, exceeding expectations through top-tier communication, timely enrollment, and precise relationship-building-Partnered with the outreach training team to support onboarding for new Outreach Specialists though shadow sessions, enhancing readiness and effectiveness-Provided insights and feedback during the beta testing of the welcome visit launch, leading to process improvements.
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