Deja Cox

About Deja Cox

I’m a payments strategist with an analytics background, currently focused on emerging payment models and enterprise strategy. I partner cross-functionally and globally to evaluate opportunities, influence decision-making, and bring clarity to complex systems. I see business as both a technical discipline and a creative act.My background in economics, statistics, and corporate finance shapes how I think about products, platforms, incentives, and long-term value creation. I’m particularly interested in product strategy, embedded finance, business operations, and strategic partnerships. I enjoy translating data and ambiguity into clear narratives that strengthen customer relationships and move teams forward.

Experience

1. Senior Manager, Global Emerging Payments Strategy

   American Express

   May 2022 — Present · New York, NY, US

   Drove strategic product & program development for emerging payment models (Digital Wallets, Bill Payment Providers, Marketplaces, Crypto/NFTs), creating enterprise-wide products that significantly enriched customer payment experiences and optimized internal processes.• Pioneered cross-functional collaboration to secure executive sponsorship and funding for innovative technical products, prioritizing user experience and operational efficiency through data-driven insights and strategic road-mapping, directly influencing global payment solutions.• Acted as the subject matter expert on internal policy, data analytics, and the external payments landscape during high-stakes negotiations, contributing to strategic partnerships exceeding $100M in annual volume, directly expanding customer payment options.• Led a high-performance team of two in developing comprehensive internal reporting, utilizing Tableau and Excel to visualize key metrics, assess business impact, and inform strategic decisions for payment product enhancements and Go-to-Market initiatives.

Education

• NYU Stern School of Business

  Master of Business Administration - MBA, Corporate Finance, Leadership and Change Management

• Pace University

  Bachelor of Arts (B.A.), Economics/Minor in Statistics/ Concentration in French

  2013 — 2017

Skills

• Stata (Statistical Software)
• Microsoft Outlook
• Leadership
• Facebook
• R
• Research
• Statistics
• Css
• Statistical Data Analysis
• Microsoft Office
• Editing
• Time Management
• French
• Public Speaking
• Html
• Google Drive
• Networking
• Data Analysis
• Sql
• Critical Thinking
• Mailchimp
• Creative Writing
• Microsoft Word
• Team Leadership
• Communication
• Prezi
• Teamwork
• Qualtrics
• Team Organisation
• Microsoft Publisher
• Detail Oriented
• Customer Service
• Social Networking
• Student Leadership
• Interviewing
• Social Media
• Statistical Modeling
• Management
• Powerpoint
• Microsoft Excel