Deja Rowe
- Role
- Information Technology Coordinator Project Specialist at Computacenter
- Location
- Tuscaloosa, AL, US
- LinkedIn followers
- 500 followers
About Deja Rowe
IT Support Specialist | Certified ScrumMaster (CSM)| Enterprise Deployment & Systems…
Experience
Information Technology Coordinator Project Specialist
Dec 2022 — Present
Coordinate and manage projects, ensuring timely completion and adherence to project goals. •Utilize ServiceNow, Microsoft 365, and SharePoint for efficient project tracking, collaboration, and documentation. •Employ Active Directory and administrative skills to manage user accounts and permissions effectively. •Lowered the percentage of breached tickets by improving SLAs by 30% through efficient ticket management and prioritization. •Organized a company-wide laptop refresh project, successfully issuing over laptops to employees. •Assisted in a company mobile device rollout for team leaders, ensuring smooth deployment and user support.
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