Deja Jones
Learning Enthusiast✨
- Role
- Learning Program Manager at Udemy
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Deja Jones
Results-driven Client Success Partner and Educator with expertise in driving client engagement, product adoption, and operational efficiency. With a strong background in customer success and education, I have successfully managed diverse client portfolios, improving satisfaction and retention through tailored on-boarding, strategic consulting, and cross-functional collaboration. My expertise extends to designing and executing client solutions that align with organizational goals, driving measurable business outcomes, and improving key performance metrics. I leverage deep product knowledge, data-driven insights, and continuous process optimization to enhance the client experience and maximize ROI. Additionally, I have a proven track record of integrating digital tools and instructional technologies to enhance educational outcomes, foster collaboration, and improve employee performance. I am committed to delivering impactful results, fostering long-term relationships, and optimizing strategies that contribute to client success and program growth.
Experience
Learning Program Manager
May 2025 — Present
Education
Winston-Salem State University
Bachelor of Science (B.S.), Healthcare Management/Administration
2013 — 2017
University of North Carolina at Charlotte
Master of Arts - MA, Secondary Education and Teaching
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