Deidré Sample

About Deidré Sample

I am an enterprise transformation executive trusted to bring clarity, resilience, and momentum to complex, regulated environments.Across my career, I’ve been called into moments where trust and execution matter most — translating strategy into operating reality, aligning people and data, and strengthening the structures and systems that allow organizations to scale with confidence.My work sits at the intersection of governance, growth, and enterprise accountability. I design and stabilize operating environments where strategy can move — ensuring that structure, systems, and leadership alignment support durable results.As SVP, Head of Program Execution, Third Party Management, I steward external operations with a focus on operational resilience, risk alignment, and value creation. I serve as a strategic connector across risk, procurement, and enterprise leadership — ensuring that third-party and operating strategies are not only well designed, but executed in ways that strengthen culture, performance, and long-term enterprise outcomes.I lead with clarity and presence, grounded in the belief that while data informs decisions, people ultimately deliver results. By harmonizing insight, structure, and execution, I help organizations navigate ambiguity, build trust, and move forward with conviction.Throughout my journey, I’ve unified fragmented programs, guided complex integrations, and built operating structures that endure beyond any single transformation cycle. I’m known for simplifying complexity, scaling what works, and challenging what doesn’t — while building confidence in leaders and teams to deliver at every level.At the core of my leadership is a commitment to disciplined execution, collective momentum, and trust as a strategic asset. I believe leadership is measured not only by what is delivered, but by the clarity, confidence, and capability it leaves behind.What I stand for• Clarity over noise• People-powered transformation• Trust as an enterprise advantage• Leadership that delivers — and defines

Experience

1. SVP, Head of Program Execution, Third Party Management

   Northern Trust

   Jul 2025 — Present · Chicago, IL, US

   Lead enterprise program execution and third-party governance within a highly regulated global financial institution, including oversight of a global quality control function. Strengthen operational resilience, risk alignment, and execution discipline across external operations while partnering with senior leadership through ongoing organizational and regulatory change.

Education

• Cornell University

  Certificate, Diversity, Equity, and Inclusion

• The University of Alabama in Huntsville

  Bachelor of Science, Communication Arts/Business Management

• The University of Alabama in Huntsville

  Master of Science - MS, Management (Management of Technology)

Skills

• Six Sigma
• Program Management
• Process Improvement
• Quality Assurance
• Crm
• Leadership
• Quality Management
• Service Delivery
• Itil
• Project Management
• Analysis
• Vendor Management
• Business Process Improvement
• Training
• Governance
• Project Portfolio Management
• Continuous Improvement
• Performance Management
• Supply Chain
• Strategy
• Change Management
• Cross-Functional Team Leadership
• Strategic Planning
• Performance Tuning
• Customer Satisfaction
• Business Analysis
• Logistics
• Team Leadership
• Operations Management
• Service Management
• Business Process
• Process Optimization
• Project Delivery
• Call Centers
• Operational Excellence
• IT Service Management
• Enterprise-Wide Business Processes
• Process Design
• Programme Governance
• Complaince