Deidre Rice

About Deidre Rice

Strategic thinker, Dedicated Agile leader with 20+ years of experience delivering on high-value Transformational Programs by combining strong technical and communication skills with an ability to lead highly complex teams and influence key stakeholders. Extensive experience in delivering multi-million dollar, complex initiatives.Highly recognized for Project Delivery, Program Management, Delivery of Strategic Solutions and Matrix Managed leadership. Severs as a Strategic partner (seat at the table) leading Business and IT Transformations. Partnering with Change Management, Operational & Execution teams to deliver Artificial Intelligence (AI) integrated services at one of the world’s largest financial services companies moving- Strong experience in managing relationships with business leaders, leading a complex portfolio of programs, enabling leaders to make data-driven decisions- Ability to identify standardized work, unifying systems and centralizing functions within the insurance industry that would benefit from Artificial Intelligent (AI) tools- Ability to effectively collaborate with stakeholders and partners to prioritize and deliver highly resilient and scalable services- Demonstrated ability to quickly clarify business needs and lead business process and system deployment efforts to successful conclusions- Proactive, hands-on and able to lead multiple teams through all phases of projects- Cultivate and maintain open communications and constructive collaboration between stakeholders- Support multiple teams to deliver on their goals and provide visibility to stakeholdersAreas of Expertise:•Program Management•Global Team Leadership•Project Life Cycle Management•Matrix Management•Agile/Release Train Engineer•Technology and Innovation enablement•Business Capability Enablement•Vendor Management•Process Improvement

Experience

1. Program & Project Director - Business Insurance (Bco) Business Capabilities & Execution Office

   Travelers

   May 2023 — Present

   Lead the Strategic Business Insurance Design Team that fulfills submissions through the right underwriting model in the most holistic and frictionless way for a better agent/broker, customer and employee experience utilizing Artificial Intelligent (AI) technology tools to advance delivery to market.

Education

• University of Bridgeport

  Bachelor's Degree, Computer and Information Sciences, General

Skills

• Program Management
• Six Sigma
• Business Analysis
• Product Support
• Service Delivery
• Project Delivery
• Product Management
• Agile Methodologies
• IT Service Management
• IT Solutions
• Project Planning
• Project Management
• Team Leadership
• Cross-Cultural
• Video Conferencing
• Collaboration
• Social Media
• Product Marketing
• Data Retention
• Sharepoint
• Training Delivery
• Budget Process
• P&L Forecasting
• Matrix Management
• Influence Without Authority
• Influence at All Levels
• Project Portfolio Management
• Process Improvement
• Requirements Analysis
• Software Project Management
• Requirements Gathering
• IT Strategy
• Systems Analysis
• Agile Project Management
• IT Management
• Ms Project
• Information Security
• Change Management
• Business Process Improvement
• Information Technology