Deidre C.
Dual Branded General Manager - Cambria Hotel Downtown Asheville & Haywood Park Hotel, Ascend Hotel Collection.
- Role
- Dual Branded Hotel General Manager at Firc Group - N.C., Inc
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Deidre C.
I am extremely creative, knowledgeable and resourceful, with a combined 20 years of experience in both the Travel & Hotel Industry\'s. You will find me performance oriented, ambitious, focused, hardworking, versatile, conscientious and confident in my own abilities. With total commitment to all obligations and responsibilities, I possess a high degree of integrity and professionalism, a warm, genuine and positive personality, am well presented, enthusiastic, courteous & have a compassionate manner.* Nominated for Asheville\'s WomanUP Leader of the Year Award for 2018.* Demonstrated ability to drive & increase Guest Satisfaction Scores showcasing my unparalleled guest relations skills, including creating \"personalized touches\" and resolving guest requests and concerns* Good time management & organizational skills* Possess high ability of supervision and leadership & use of good judgment* Motivating and encouraging with proven ability to build positive team spirit* Excellent Public Relations, communication and interpersonal skills.* Expert with PMS Systems such as Fosse, Marsha, Opera & Fidelio, including advanced Microsoft Office skills and talent in Social Media* Excellent eye for detail - can carry out actions to improve the appearance of the property, and employees as well as establish and complete relevant actions or requests that meet guest\'s expectations.* Sound business acumen with experience in high volume cash handling* Exceptional ability to train & develop staff into a guest service focused team* Thorough knowledge of federal & state laws governing EEO / ADA / SHA / FMLA / Civil Rights / Occupational Safety and Labor Relations.* International experience with conversational Japanese Language ability* ServSafe Food Protection Manager Certification - valid till April 2021.
Experience
Dual Branded Hotel General Manager
Mar 2025 — Present · Asheville, NC, US
Dual Branded General Manager - Cambria Hotel Downtown Asheville & Haywood Park Hotel, Ascend Hotel Collection.
Education
Le Cordon Bleu Ecole de Cuisine Paris
The Diplôme Culinaire d'Hôtelier of Le Cordon Bleu
1999 — 2001
ICHM
Bachelor of International Hotel Management, Hotel Management
1999 — 2001
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