Deidre Allen
VP, Commercial Operations and Transformation @S&P Global
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WORK HISTORY
VP, Commercial Operations and Transformation @S&P Global
Princeton, NJ, US
Responsible for managing all operational avenues that impact the commercial organization. This includes managing: Commercial & MarTech Systems, Privacy & Commercial Data, Sales Operations, Commercial Learning & Development, Transaction Processing & Fulfillment, Channel Operations, Reporting & Analytics COE and Primary Account Management.• Successfully managed teams of up to 400 global employees across 12 countries, resulting in increased efficiency and client satisfaction.• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.• Managed merger and acquisition operational activities while ensuring seamless integration processes post acquisition.• Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs by optimizing location strategy.• Manage operation center of excellence in Manila and Penang• Business owner for Commercial & MarTech systems (Salesforce, Marketo etc)• Operationalized and integrated acquisitions (SBB, Bentek, PIRA, IHS Markit-ENR)• Ensured compliance at all times by diligently managing sanction process, SOX control requirements and GDPR & customer privacy expectations.
EDUCATION
Columbia Business School Executive Education
Certificate, The Business of AI
Wood Tobe-Coburn School
Business Administration and Management
The Wood Tobe Coburn School
Business Administration and Management, General
The Wood Tobe Coburn School
Business Administration and Management
SKILLS
ABOUT DEIDRE ALLEN
Results-driven global operations leader with proven success architecting and scaling…
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