Deidra Bentley
Dynamic leader with 20+ years in leadership, team development, and training. Excels in creating collaborative learning environments and strategic growth initiatives. Committed to continuous learning and results.
- Role
- Practice Manager at Complete Dental Health
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Deidra Bentley
Business, leadership, and helping others have always been passions of mine. Prior to…
Experience
Practice Manager
Dec 2009 — Present · San Diego, CA, US
As a Dental Practice Manager, I:*Led daily operations, ensuring smooth workflow and optimal patient care.*Managed staff, fostering a collaborative and high-performance work environment.*Oversaw financial aspects, including budgeting, billing, and financial reporting.*Implemented efficient scheduling systems for appointments and staff rotations.*Spearheaded marketing initiatives to enhance the practice\'s visibility and patient base.*Conducted staff training and development programs to ensure consistent quality of service.*Facilitated effective communication between team members, dentists, and patients.*Managed inventory, ordering, and maintenance of dental supplies and equipment.*Ensured compliance with industry regulations and maintained a safe working environment.*Collaborated with dentists on treatment planning and coordinated multi-disciplinary care.*Resolved patient concerns and inquiries, maintaining a high level of patient satisfaction.*Utilized software for record-keeping, scheduling, and financial management.Adapted to emerging trends and technologies to enhance practice efficiency and effectiveness.
Education
San Diego State University
Bachelor of Arts (B.A.), Communication, General
2002 — 2005
Skills
- Dentistry
- Customer Service
- Finance
- Sales
- Powerpoint
- Microsoft Excel
- Dental Sales
- Dental Assisting
- Microsoft Word
- Loans
- Healthcare
- Banking
- Practice Management
- Sales Management
- Research
- Credit
- Leadership
- Small Business
- Marketing Strategy
- Financial Analysis
- Management
- Team Building
- Insurance
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