Defaniel Clarke
Change Manager (Via North Highland) @GSK
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WORK HISTORY
Change Manager (Via North Highland) @GSK
EDUCATION
UCL
Bachelor’s Degree, Biological and Biomedical Sciences
Birmingham City University
Postgraduate Certificate in Education , Secondary Education and Teaching
SKILLS
ABOUT DEFANIEL CLARKE
Defaniel is a dedicated and innovative Change Transformation specialist with over 8 years of consulting experience. He brings deep expertise in delivering tech-enabled change through leveraging AI to support behavioural change, and ensure successful adoption of complex digital initiatives. He has proven strengths in Change Management, Stakeholder Engagement, Communications, and Training Design & Delivery. He has successfully led and supported transformation initiatives across a broad range of sectors, including Pharmaceuticals, Retail, Energy & Utilities. He is also known for driving measurable outcomes, fostering strong client relationships, and adapting seamlessly to complex environments.Skills - Change Management Certification - Prosci Change Management, 2022 - AMPG Change Management - Foundation & Practitioners, 2021Information Technology- Experience with ERP systems: Oracle Fusion & S/4Hana (within Finance), & Salesforce (for Business Development)- Proficient in Google Suite (Docs, Sheets, Slides, Chat, Notes) and Microsoft Suite (SharePoint, Word, Excel, PowerPoint, Teams)- Experienced with AI Tools (Claude, CoPilot, Canva, Synthesia)- Skilled in Change Management Tools (Kanbanchi, Mural, Powtoon, Trello, JIRA)Business Development- Expertise in crafting Change-related RFP responses- Strong in client relationship management, with a focus on long-term contracts and renewals- Experienced in developing credentials, success stories, and networking to strengthen client relationships
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