Deeraj Monala

About Deeraj Monala

Computer Science Engineering student passionate about building practical, real-world solutions using Python, web technologies, and problem-solving skills. Experienced in developing secure applications, automation tools, and innovative prototypes through hackathons and academic projects. Always eager to learn, collaborate, and turn ideas into impactful technology.

Experience

1. IT Associate Intern

   Navsan

   Jan 2026 — Present · Hybrid – Hyderabad, IN

   Working in the IT Infrastructure department focusing on IT Operations and IT Service Management (ITSM) initiatives.• Standardizing and configuring company-issued laptops in alignment with approved IT security and compliance standards.• Implementing operating system configurations, application installations, security policies, antivirus setup, and system updates to ensure a secure and uniform end-user environment.• Supporting the setup and configuration of an IT Service Management (ITSM) solution.• Contributing to defining ticket categories, workflows, priorities, and basic change tracking processes.• Documenting Incident Management and Service Request processes to strengthen structured IT service delivery practices.• Participating in validation, testing, and bi-weekly review meetings to ensure quality and consistency.• Continuously improving process documentation and standardization frameworks.

Education

• SR University

  Bachelor of Technology, Computer Engineering