Deepti Sehgal

About Deepti Sehgal

A competent Technical Communicator, content designing comes naturally to me. My…

Experience

1. Advisory Technical Writer

   Pitney Bowes

   Jul 2014 — Present · Noida, IN

   Advisory Technical Writer at Pitney Bowes.• Responsible for Location services based API product documentation. Involved in from-scratch documentation of various location-based web APIs. Also responsible for SDK documentation of these APIs for Java Script, iOS and Android mobile platforms. • Identification of documentation needs including deliverables, timelines, project and domain knowledge gathering, familiarity with target audience• Devising documentation plan and collaborating with various stakeholders and the management on the same (part of documentation management role)• Conceptualizing documentation structure, writing detailed documentations and rolling-out the documentations as per the devised plan• Analyzing the feasibility of right documentation tool for LBS documentation purposes. Reaching out to various documentation teams to understand various documentation-setup and deciding the right tool for LBS• Identified and implemented a Documentation process in Agile to be in synch with the development in agile environment.• Creating XML-based DITA (using OxygenAuthor tool) documentation set-up for documenting LBS• Planning documentation (including documentation and reviews) in each sprint+1 cycle• Taking care of the documentation needs of two scrum teams• Collaborating with a team of 25 onsite and offsite team members to gather documentation requirements• Documenting Geo APIs including documenting for mobile platforms including iOS and Android webhelp• Preparing documentation for Localization • Documenting Geo APIs strategically to be able to generate multiple outputs from single-sourced content in DITA; for example, pdf, HTMLs, Webhelp Webhelp for mobile platforms including iOS and Android • Branding Documentation • Documented Agile Best Practices for PB writers explaining the agile concepts in documentation.

Education

• Uttar Pradesh Technical University

  MCA

  2000 — 2003

Skills

• Marketing Communications
• Content Development
• Manuals
• Online Help
• Snagit
• Newsletters
• Dita Authoring
• Software Documentation
• Blogging
• Press Releases
• Content Writing
• Documentation Planning
• Documentation Designing
• Web Content
• Technical Writing
• Content Management
• Technical Documentation
• Agile Documentation
• Framemaker
• Technical Communication
• Robohelp