Deepti Borkar Naik
Change Management | Payments Analyst | Product Owner | Functional Analyst | ISO 20022 | SEPA | SWIFT | APIs | Transaction Banking |Open Banking | Instant payments
- Role
- Vice President at JPMorganChase
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepti Borkar Naik
Product Owner and Program manager with 19+ years of experience in Core banking and…
Experience
Vice President
Dec 2022 — Present
Lead and execute change management strategies for cross border payments to support strategic goals for operational process enhancements. Manage large-scale organizational transformations, including the automation in complex operational systems Developed and executed a strategic plan to achieve operations scalability. Led a team of 18+ tech staff, facilitating to adapt to new customer demands, boosting customer satisfaction scores to highest. Provided risk analysis and recommendations through presentations to executives.
Skills
- Swift Payments
- Sdlc
- Ms Project
- Team Management
- Vendor Management
- Requirements Gathering
- Manual Testing
- Itil V3 Foundations Certified
- Payment Systems
- Business Analysis
- Software Project Management
- Crm
- Lean Champion
- Agile Methodologies
- Quality Center
- User Acceptance Testing
- Oracle
- Requirements Analysis
- Hp Quality Center
- Pl/Sql
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