Deepti Singh

About Deepti Singh

I build platforms and lead programs that make engineering teams dramatically more effective — and I\'ve been doing it for 20+ years across retail tech, capital markets, and global community platforms.At Walmart, I lead platform strategy and delivery across Walmart Exports and Imports, W+ Cash Rewards, One App, and Developer Productivity — spanning 5 to 160 cross-functional teams. Most recently, I built a Gen-AI capability that transforms how teams identify codebase dependencies and plan initiatives, using RAG, vector search, and intelligent agents.I operate at the intersection of Product, Engineering, and Architecture: setting vision, defining operating models, aligning stakeholders, and driving end-to-end execution from strategy through delivery.My track record includes: shipping a 0-to-1 global marketplace product with 60 teams in 7 months, increasing developer utilization by 50%+ in one quarter, maintaining 100% Say/Do ratio across 2,500 story points for 2 years straight, and building teams from zero to 40.Earlier, I built deep domain expertise in capital markets trade lifecycle systems at Headstrong/CMC Markets, delivering high-throughput platforms across front-to-back workflows and driving major operational improvements through automation and regulatory readiness.My leadership style is grounded in high ownership, strong partnerships, and a relentless focus on quality and continuous improvement — building platforms that scale and teams that grow.I\'m happy to connect with leaders working on platform strategy, developer experience, AI-powered engineering, and applied AI in enterprise systems.

Experience

1. Senior Technical Program Manager

   Walmart Global Tech India

   Jul 2019 — Present

   AI-Powered Developer Experience (Dec 2024 – Present)→ Built a 0-to-1 Gen-AI capability that identifies dependencies for any given codebase context, transforming how Product and Engineering teams plan and execute initiatives→ Architected an end-to-end pipeline that parses repositories, generates semantic chunks, and derives business logic dependencies→ Developed a Knowledge Base Ingestion module generating vector embeddings from parsed code, stored in scalable vector databases for high-precision semantic search→ Integrated RAG (Retrieval-Augmented Generation) search techniques combining semantic search with knowledge inference for superior answer accuracyWalmart Exports (Nov 2023 – Present)→ Designed platform architecture across portfolio with scalable, multi-tenant SaaS approach for compliance (duties and taxes, KYC), reducing time-to-market across three concurrent product launches→ Drove a 0-to-1 product launch with 160 teams in discovery, 60 teams in technical delivery, shipping 4,084 story points in just 7 months across Seller, Customer, and Fulfillment experiences→ Led multiple design reviews covering scale vs. observability vs. maintainability trade-offs for Walmart Export and Import rollouts→ Practiced product thinking by driving cross-functional alignment, prioritizing SEKO enablement across MX to benefit WRF and WE initiativesW+ Rewards & MER — Cross-Functional Portfolio (Nov 2022 – Oct 2024)→ Managed 5–30 cross-functional teams; mentored team leading multiple programs simultaneouslyOne App — Wireless, Care Plan, Digital Download, Inflex Kits (Oct 2020 – Oct 2022)→ Led end-to-end delivery of multiple programs with 100% Say/Do ratioPost Transaction — Customer Experience (Jan 2022 – Jul 2024)→ Owned full portfolio with complete delivery ownershipPersonalization — IDC (Apr 2019 – Sep 2020)→ Early Walmart tenure focused on personalization initiatives driving customer experience improvements

Education

• Rajiv Gandhi Prodyogiki Vishwavidyalaya

  BTECH, IT

  1999 — 2003

• University of Illinois Urbana-Champaign

  Specialization, Digital Marketing

  2017 — 2017

• Indian Institute of Technology, Kharagpur

  PG, IT

  2003 — 2004

Skills

• Software Project Management
• Vendor Management
• Business Analysis
• Outsourcing
• Java
• Sdlc
• Program Management
• Project Management
• Agile Methodologies
• Pre-Sales
• Requirements Analysis