Deepti Ramlingappa

About Deepti Ramlingappa

Experienced Salesforce DevOps Engineer and Administrator with 7+ years of hands-on experience delivering scalable, secure, and high-quality Salesforce solutions. I specialize in Salesforce release management, CI/CD automation, and environment governance, enabling faster deployments while maintaining stability and compliance across complex Salesforce ecosystems, including Sales Cloud, Service Cloud, Data Cloud, OmniStudio, Community Cloud, and Salesforce CLM.I have extensive experience designing and managing Salesforce DevOps pipelines with Copado, Salesforce DX, AutoRabit, Gearset, Jenkins, GitHub, GitLab, and the Salesforce CLI. I have led multi-environment deployments, implemented version control and branching strategies, and supported controlled releases with rollback and audit readiness, thereby increasing deployment reliability and reducing production issues.From a platform perspective, I bring extensive hands-on experience in Salesforce configuration and development, including Lightning Experience, LWC, Apex (triggers, batch, future, schedulers), OmniStudio components (OmniScripts, FlexCards, Integration Procedures, DataRaptors), Flows, approvals, security and sharing models, and performance-optimized SOQL, with a strong emphasis on scalability, data integrity, and user experience.I collaborate closely with cross-functional teams and use tools like Data Loader, Workbench, VS Code, Postman, Jira, Lucidchart, and Apttus X-Author to create well-governed, production-ready solutions. I am passionate about continuous learning and Salesforce innovation, and I stay up to date on platform advancements while driving operational excellence through strong DevOps practices and continuous improvements.Certified Copado Consultant and Salesforce Certified.Top Skills:Copado Change Management, Salesforce CLI, AutoRabit, Gearset, Jira, GitHub, GitLab.

Experience

1. Salesforce Devops Engineer Developer Ii

   Amazon

   May 2025 — Present · Dallas, TX, US

   Built and managed end-to-end Salesforce DevOps pipelines using Copado, Salesforce CLI, GitLab, and AWS, automating metadata deployments and ensuring CI/CD release efficiency across multiple orgs.• Implemented Salesforce Data Cloud solutions with automation flows, data mapping, and debugging, improving cross-BU data accuracy and collaboration by 56%.• Led production releases and DevOps governance using Copado best practices, including compliance scans, quality gates, code coverage checks, and automated cleanup processes.• Drove DevOps enablement and integration by linking Copado with GitLab and Jira, resolving deployment issues, documenting processes, and upskilling teams on Copado CI/CD workflows.• Automated sandbox and org refreshes, validation deployments, and scheduled test runs, reducing manual intervention and accelerating development cycles.• Monitored and troubleshooted release pipelines, merge conflicts, and metadata discrepancies, ensuring deployment reliability, audit compliance, and seamless DevOps delivery.• Developed and optimized LWC for Amazon’s Salesforce Community portal, enhancing portal responsiveness and user experience.

Education

• MIT Aurangabad

  Bachelor of Engineering, Computer Science

  2013 — 2017

• University of Central Missouri

  Master's degree, Computer Science