Deepti Chauhan
Client Servicing Manager
- Role
- Client Servicing Manager at Defitex Innovative Solutions Pvt. Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deepti Chauhan
Client Servicing Manager with experience in staffing, payroll, and compliance services. Skilled in client relationship management, service delivery, coordination with internal teams, and issue resolution. Known for strong communication, problem-solving abilities, professionalism, accountability, and a client-focused approach to ensure long-term partnerships and high service quality.
Experience
Client Servicing Manager
Defitex Innovative Solutions Pvt. Ltd
Nov 2025 — Present · Gurugram, IN
Defitex Innovative Solutions Pvt. Ltd. is a professional services company providing staffing, payroll management, and compliance solutions. The company focuses on delivering end-to-end workforce solutions to help clients run their operations smoothly and efficiently. Defitex emphasizes quality service, process excellence, and long-term client relationships.As a Client Servicing Manager, I served as the primary point of contact for clients, understanding their requirements and coordinating with internal teams. My role involved ensuring client satisfaction, managing service delivery, handling escalations, and maintaining strong client relationships. I also worked on regular follow-ups, issue resolution, and improving overall service processes.
Education
Meerut College Meerut Ph.No.0121-4012004, 4012000
Bachelor of Commerce - BCom, sales and marketing
2021 — 2022
Institute of Management Technology, Ghaziabad
Pgdm, Business, Management, Marketing, and Related Support Services
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