Deepti Arora

Service Excellence & Operations Leadership | 16+ Yrs | Kuoni · American Express · MakeMyTrip

Role: Head of Operations (Holidays & B2c) at MakeMyTrip
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Deepti Arora

Service delivery and customer experience professional with 18+ years of experience in the…

Experience

Head of Operations (Holidays & B2c)
MakeMyTrip
Oct 2018 — Present · Gurgaon, IN

Education

Symbiosis Centre for Distant Learning, Pune
PGDBA, Pune
2002 — 2004
University of Delhi
Bachelor of Commerce (B.Com.)
2000 — 2002
DL DAV Model School
Senior Secondary

Contact information

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Work email
•••••@makemytrip.com
Personal email
•••••@•••••.com
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Current company

MakeMyTrip

Technology, Information and Internet · 1K employees · Founded 2000 · Epitome Building No. 5 , DLF Cyber City, Phase – III Gurgaon 122 002, India, IN

With our three powerhouse brands—MakeMyTrip, Goibibo, and Redbus—we are proud pioneers of online travel in India. We empower millions of travelers with easy and instant travel solutions, offering a wide range of services, including flights, hotels, homestays, holiday packages, cabs, buses, and trains. Our recent expansions include successful corporate travel solutions, a travel suite for agents, and our entry into the Gulf market with tailored flight and hotel offerings. Launched in 2005 as India’s first online travel portal, MakeMyTrip revolutionized travel planning with user-friendly platforms and value-driven pricing. This innovation led to our NASDAQ listing in 2010, making us the first Indian travel company to achieve this milestone. Our commitment to excellence extends to our people, earning us recognition as one of India’s ‘Top 10 Best Companies to Work For’ for four consecutive years (20••••13). In 2016, we were named the Best E-commerce Company by the Great Place to Work Institute. Today, with millions of online visitors and an offline presence of 60+ stores, MakeMyTrip continues to redefine travel by connecting people and places, one journey at a time.

makemytrip.com

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About Deepti Arora

Experience

Head of Operations (Holidays & B2c)

Education

Symbiosis Centre for Distant Learning, Pune

University of Delhi

DL DAV Model School

Find verified contacts for anyone on LinkedIn