Deepthi Shetty

About Deepthi Shetty

Passionate professional with a strong track record of rapid career growth. In just two years, I\'ve advanced from CSR to becoming a Subject Matter Expert, and subsequently, a Team Lead. My journey is defined by consistently exceeding expectations, driving team success, and honing expertise in team management, communication, leadership. I\'m dedicated to fostering collaboration, leveraging my experience to mentor others, and continuing to deliver impactful results.1. Data Analysis: Highlighting my skill in utilizing data to inform decisions and drive improvements in team performance.2. Resource Allocation: Illustrating my proficiency in allocating resources effectively to ensure optimal team performance and project outcomes3. Client Relationship Management: Expertise in building strong, lasting relationships with clients, understanding their needs, and delivering exceptional service.4.Clients Feedback Integration: My commitment to using client feedback to improve processes, services, and products, driving continuous improvement.

Experience

1. Operations Team Lead

   IntouchCX

   Mar 2024 — Present · Hyderabad, IN

   As a dedicated Team Lead for Accounts Payable, I oversee the end-to-end billing process, ensuring efficient, accurate, and timely management of financial transactions. My role involves leading a team to streamline invoicing, resolve billing discrepancies, and implement best practices to optimize workflows. I am responsible for maintaining strong relationships with vendors and internal departments, ensuring compliance with company policies, and driving continuous improvements in our accounts payable processes. My focus is on enhancing operational efficiency and accuracy, contributing to the overall financial health of the organization.

Education

• Annie Besant Womens Degree College

  Bsc

  2015 — 2019