Deepthi Prasanna

Senior Business System Analyst and Project Manager @Cognizant

Toronto, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2021 — Present

Senior Business System Analyst and Project Manager @Cognizant

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Toronto, ON, CA

Current Client : BCBSMNWorked with Clients : Abbott, J&J, Abbvie, BMS and Zoetis.Experience with collaborating with Stakeholders including developers and testers, in defining acceptance criteria to ensure a shared understanding of what\'s expected.• Proficient in using tools like JIRA, Confluence, or similar software to document and manage acceptance criteria. Training team members in effectively utilizing these tools for story pointing, criteria management, etc.• Experience in maintaining comprehensive documentation of user stories, requirements, and changes throughout the project lifecycle.• Experience in collaborating with Stakeholders to prioritize user stories based on business value, urgency, and dependencies. Also, a major part in breaking down complex requirements into smaller, manageable user stories, so as each story deliver a specific piece of functionality.• Experience in ensuring user stories address non-functional requirements as well like performance, security, and scalability when relevant by having a quick touch point with the Developers and Architectures.• Experience in working closely with product owners and stakeholders to prioritize items in the product backlog based on business value and strategic goal.• Experience in conducting regular backlog grooming sessions to ensure backlog items were well-defined, properly estimated, and ready for development.• Experience in gathering and documenting detailed requirements from stakeholders, translating them into clear and actionable backlog items.• Experience in leading the validation process by evaluating whether acceptance criteria were met before approving user stories for release. Ensured that product owners and stakeholders were actively involved in the sign-off process.• Experience in conducting impact analysis to assess the effects of changes to user stories on project scope, schedule, and resources. Assisted in making informed decisions regarding scope changes and project priorities.

EDUCATION

2010 — 2014

Jawaharlal Nehru Technological University, Kakinada

Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering

ABOUT DEEPTHI PRASANNA

A Certified Salesforce Consultant with over 7 years of IT experience with Salesforce.com and Force.com platform as a Technical Business Analyst, Developer and Administrator involving in Administration, Development, Configuration, Customization, Integration and Testing worked with Clients : Zoetis, BMS, Abbvie, J&J, Abbott and BCBSMN. Currently - Cummins. • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, Community Cloud, Commerce Cloud and AppExchange applications.• Experience with collaborating with Stakeholders including developers and testers, in defining acceptance criteria to ensure a shared understanding of what\'s expected.• Proficient in using tools like JIRA, Confluence, or similar software to document and manage acceptance criteria. Training team members in effectively utilizing these tools for story pointing, criteria management, etc.• Experience in maintaining comprehensive documentation of user stories, requirements, and changes throughout the project lifecycle.• Experience in collaborating with Stakeholders to prioritize user stories based on business value, urgency, and dependencies. Also, a major part in breaking down complex requirements into smaller, manageable user stories, so as each story deliver a specific piece of functionality.• Experience in ensuring user stories address non-functional requirements as well like performance, security, and scalability when relevant by having a quick touch point with the Developers and Architectures.• Experience in working closely with product owners and stakeholders to prioritize items in the product backlog based on business value and strategic goal.• Experience in conducting regular backlog grooming sessions to ensure backlog items were well-defined, properly estimated, and ready for development.• Experience in gathering and documenting detailed requirements from stakeholders, translating them into clear and actionable backlog items. Maintained comprehensive and up-to-date backlog documentation to support development teams.• Experience in leading the validation process by evaluating whether acceptance criteria were met before approving user stories for release. Ensured that product owners and stakeholders were actively involved in the sign-off process.• Experience in conducting impact analysis to assess the effects of changes to user stories on project scope, schedule, and resources. Assisted in making informed decisions regarding scope changes and project priorities.

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Deepthi Prasanna — Senior Business System Analyst and Project Manager at Cognizant in Toronto, ON, CA | Unifers