Deepika Singhal
Product Management @Microsoft
- Role
- Product Manager Ii Customer Experience Microsoft Intune & Azure Identity Voice of Customer at Microsoft
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Product Manager Ii Customer Experience Microsoft Intune & Azure Identity Voice of Customer
Oct 2022 — Present · Bengaluru, IN
Currently working as a Customer Experience Product Manager across Microsoft Intune (previously with Azure Identity), turning real-world customer feedback into actionable product improvements that reduce friction, enhance usability, and drive long-term customer satisfaction.Focused on identifying recurring pain points and transforming them into feature enhancements, design improvements, or proactive experiences that reduce support dependency and empower customers to achieve more through self-service, clarity, and intuitive design.This role sits at the intersection of customer empathy, product thinking, and business impact — ensuring that every touchpoint with the product contributes not only to customer success but also to strategic goals like reducing support volume, improving adoption, and strengthening retention.By partnering closely with engineering and support teams, I help drive a product experience that’s not only functional, but meaningful — ultimately contributing to a more scalable support model and a more delighted customer base.
Education
The LN Mittal Institute of Information Technology
Bachelor of Technology (B.Tech.)
2013 — 2017
Skills
- Computer Networking
- Data Structures
- Powerpoint
- Microsoft Office
- C++
- C
- Java
- Matlab
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.