Deepika Singh

About Deepika Singh

With over years of leadership experience in the banking and technology sectors, I am passionate about driving operational excellence and fostering high-performing teams. Currently, as DGM at IFORTIS WORLDWIDE™, I spearhead strategic initiatives that not only enhance efficiency but also cultivate a culture of innovation. My role is about more than just management; it\'s about inspiring collaboration and aligning our team with the company’s vision for growth. Before this, I served as Senior Manager of Business Operations at Axis Bank, where I navigated complex challenges to optimize processes and improve customer experiences. My ability to analyze data and translate insights into actionable strategies led to significant improvements in performance metrics and client satisfaction. My journey began at Kotak Mahindra Bank as a Sales Manager, where I developed my foundational skills in client relationship management and sales strategies. This experience set the stage for my transition to Tech Mahindra as a Team Manager, where I led diverse teams to deliver exceptional results in a fast-paced environment. I further honed my project management skills at Convergys Intelligent Contact, managing cross-functional teams to ensure the successful delivery of key projects. Driven by a commitment to excellence and continuous improvement, I thrive on the opportunity to tackle new challenges and create lasting impact. I believe in the power of collaboration, innovation, and a customer-centric approach to achieve organizational success.

Experience

1. Manager - HR & Dei

   Ifortis Worldwide

   Jul 2024 — Present · Bengaluru, IN

Education

• Dr. Ram Manohar Lohia Avadh University (RMLAU), Faizabad (Ayodhya)

  Bachelor of Commerce - BCom

• JD Institute of Fashion Technology

  Master's degree