Deepika Shubh
Deputy General Manager-collections @Bajaj Finserv
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WORK HISTORY
Deputy General Manager-collections @Bajaj Finserv
Leading the Operations Risk Management of Debt Management System
EDUCATION
Delhi University
Bachelor's degree, B.COM Pass
Institute of Management Technology, Ghaziabad
PGDM, HR
SKILLS
ABOUT DEEPIKA SHUBH
Bajaj Finserv benefits from over three years of leadership in collections and operations risk management, supported by expertise in debt management systems. The team focuses on implementing cutting-edge strategies to optimize operational efficiency and improve customer satisfaction. Recent initiatives include leveraging generative AI to refine processes and achieve scalable solutions. Previous experience at BharatPe as Head of Call Center emphasized team management and business development, equipping the organization with robust customer engagement frameworks. Dedicated to fostering collaborative environments and integrating technology-driven solutions, the team consistently enhances operational excellence and customer experience.
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