Deepika Sati
Social Media Executive at IndiGo
- Role
- Social Media Executive at IndiGo (InterGlobe Aviation Ltd)
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deepika Sati
I’m a customer experience professional with over 3 years of experience in the aviation…
Experience
Social Media Executive
IndiGo (InterGlobe Aviation Ltd)
Sep 2024 — Present · Gurugram, IN
Social media customer supportCase management Proactive social careThreat management*As a social media executive we have to understand the concerns of the customer effectively and actively on social media platforms.*We have to flag off and report perceived threats on social media to the larger social group and stay prepared with the media statement.*We have to pacify customers/ social audience by giving proper resolution in line with policies and empowerment over a call.
Education
HNBGU University
Bachelor of Commerce - BCom
2017
Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai
Master of Business Administration - MBA
2022 — 2024
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