Deepesh S.

Technical Support Representative

Role
Technical Support Representative at Concentrix
Location
Pune District, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Deepesh S.

Experienced Technical Support Executive at Concentrix, managing repair services for Dell…

Experience

  1. Technical Support Representative

    Concentrix

    Jul 2024 — Present · Pune, IN

    Experienced team member in LCAT PON/Out of Warranty Repair for EMEA region, managing email queues and driving issue resolution of customers.2. While working on LCAT, took on additional responsibility as Single Point of Contact (SPOC) for NBD (Next Business Day) cases, ensuring timely resolution and customer satisfaction for the entire team.3. Additionally, handling case scrubbing responsibilities to direct cases to the correct direction, enhancing process efficiency and accuracy.

Education

  • Marthoma H.S. School, Indore[M.P.].

    High School

    2012 — 2013

  • Lakshmi Narain College of Technology and Science

    Bachelor of Engineering

    2013 — 2017

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Deepesh S. — Technical Support Representative at Concentrix in Pune District, MH, IN | Unifers