Deepesh S.
Technical Support Representative
- Role
- Technical Support Representative at Concentrix
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Deepesh S.
Experienced Technical Support Executive at Concentrix, managing repair services for Dell…
Experience
Technical Support Representative
Jul 2024 — Present · Pune, IN
Experienced team member in LCAT PON/Out of Warranty Repair for EMEA region, managing email queues and driving issue resolution of customers.2. While working on LCAT, took on additional responsibility as Single Point of Contact (SPOC) for NBD (Next Business Day) cases, ensuring timely resolution and customer satisfaction for the entire team.3. Additionally, handling case scrubbing responsibilities to direct cases to the correct direction, enhancing process efficiency and accuracy.
Education
Marthoma H.S. School, Indore[M.P.].
High School
2012 — 2013
Lakshmi Narain College of Technology and Science
Bachelor of Engineering
2013 — 2017
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