Deepesh K Gupta
Global Lead: | Hi-Tech | Omni Channel CX | Trust & Safety | Strategic Account Mgt : Ops, Quality & Training | Real World GenAI Implementations | LLM Applications at T&S
- Role
- Senior Director at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deepesh K Gupta
Passion to make a difference, re-invent methods to continuously improve & uphold an unshakable work ethic: Values, I deeply believe in & my ~15 years of BPO / Trust & Safety work experience & accomplishments, outlined below mirrors just that! Deeply interested in the potential of Generative AI and Large Language Models. Actively studying these fields to gain a deeper understanding and explore their real-world applications. Have been serving HiTech Trust & Safety Clients/Platforms for the last 7 years now as a Senior Director, enabling large operating teams located across Americas, EMEA & APAC.
Experience
Senior Director
Nov 2022 — Present
I am a part of the Global Client Services Team (dedicated to Hi-Tech Clients). Responsible for seamless delivery on Operational SLAs, Quality Outcomes, Training Delivery & help strengthen TP’s Hitech Footprint.
Education
Indian School of Business
Leadership with AI (Pursuing)
Genpact
Six Sigma Green Belt
Delhi University
Bachelor's degree
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