Deependra Jain

About Deependra Jain

Customer centric entrepreneurial IT Services leader with 25+ years of experience in P&L mgmt, strategy, delivery operations, building teams, driving profitable revenue growth and customer satisfaction for a portfolio of US clients. Also leading strategic competency initiatives to foster innovation and growth for the business unit. Steller record of leading SLA based, large scale IT outsourcing, Managed Services delivery engagements for global clients across Service lines, Regions and Verticals. Managing senior / C-level business/client stakeholders and cross functional collaboration.Outstanding track record of incubating new products and technology CoEs teams, competency development, consulting solutions and growing them into new revenue streams. Played leadership roles such as Delivery head, Program Director (On site in US), Practice lead, Competency Head, Service Delivery Manager, Project Management, Solution Architect, Functional Consultant, Pre-sales / Marketing lead and business development.Deep knowledge of business process in domains such as Manufacturing, Retail & Consumer goods, Supply Chain, Travel/Logistics, Healthcare, Oil & Gas, Telecom/Cloud billing and Private Equity firms blended with IT proficiency and consulting skills to resolve business challenges.Expertise in Multi Tower IT managed services comprising of variety of Enterprise Applications, Data Analytics / BI, CRM, Middle ware integration tools, application Architecture, web development including IT Infrastructure delivery, Service now ITSM Transformation, Service Desk, enterprise security and cloud migration. Successfully delivered large engagements; global ERP and BI application implementations & rollouts, large scale AGILE (SCRUM) & DevOps application / product development, testing, application migration & multi year end to end outsourcing transition for multi location/cultures teams.Practitioner and learner of digital transformation and automation technologies such as - Industry 4.0, RPA, AI/ML, IOT, Analytics, Cloud Computing, big data, Mobility etc. Experienced in new age IT delivery techniques i.e. design thinking, Agile, Devops, CI/CD & micro services. Speaker and author of solution white papers such as \"A day in a life of a Digital SMO\", Agile transformation using Jira, Velocity Measurement in Agile,\"Omni Channel Cx for Telecom Retail\",\"Fashion/Apparel xPress\",\"MDM xPress\" etc.

Experience

1. AVP - Delivery Head, Mfg, Pe & Tech Vertical - Idpm

   Tech Mahindra

   Jul 2017 — Present · Hyderabad, IN

Education

• Dr. B. R. Ambedkar University, Agra

  Bachelor of Science (B.Sc.), Mathematics, Physics Chemistry

• St. Peter's College

  ICSE & ISC, Mathematics, Physics Chemistry

• Savitribai Phule Pune University

  Master of Business Administration (MBA), Marketing

Skills

• Consulting
• IT Service Management
• Enterprise Resource Planning (Erp)
• Logistics Management
• Management
• Strategy
• Manufacturing
• Erp
• Project Management
• Business Analysis
• Global Delivery
• Business Process
• Program Management
• Enterprise Software
• Jd Edwards
• Vendor Management
• Integration
• Pmp
• Retail
• Outsourcing
• Oracle
• Requirements Analysis
• Software Project Management
• Crm
• Business Intelligence
• IT Strategy
• Cognos
• Pre-Sales
• Team Management
• Oracle Applications
• Oracle E-Business Suite
• Sdlc
• Solution Architecture
• Resource Management
• Cross-Functional Team Leadership