Deepanshu Chauhan

About Deepanshu Chauhan

Station Manager at Flipkart Minutes, I oversee end-to-end store operations to ensure…

Experience

1. Station Manager

   Flipkart

   Apr 2025 — Present · Ahmedabad, IN

   As a Station Manager at Flipkart Minutes, I oversee end-to-end store operations to ensure seamless last-mile delivery and exceptional customer service. My role is pivotal in driving operational performance, optimizing resource allocation, and supporting strategic business growth.Key ResponsibilitiesPerformance Monitoring: Track, analyze, and report on critical store matrices to ensure achievement of delivery SLAs, order fulfillment rates, and efficiency goals.Last Mile Operations: Supervise the entire last mile delivery process, coordinating dispatches to guarantee timely and accurate deliveries to customers.Store Inventory Management: Maintain optimal inventory levels by monitoring stock movement, managing replenishments, and minimizing shrinkage to support daily order requirements.Manpower Management: Lead a high-performing team by handling recruitment, training, scheduling, and performance evaluation to maximize team effectiveness and maintain high morale.Cost Control: Manage operational budgets, identify cost-saving opportunities, and implement best practices to improve profitability without compromising service quality.Customer Satisfaction: Resolve customer complaints swiftly, implement feedback-driven improvements, and foster a culture of excellent service that enhances customer experience.As a result-driven professional, I focus on continuous process improvement and teamwork to meet Flipkart\'s high standards and drive business results in a fast-paced, dynamic environment.

Education

• IMS ENGINEERING COLLEGE, GHAZIABAD

  BTech, Mechanical Engineering

• ABES Engineering College

  Master of Business Administration - MBA, Operations Management and Supervision