Deepanjan Banerjee

VP Engineering & Operations | Secure, Reliable Platforms. Predictable Execution. Business Impact.

Role: VP Engineering & Operations at Evolving Systems
Location: Kolkata, WB, IN
LinkedIn followers: 500 followers

About Deepanjan Banerjee

VP Engineering & OperationsLeading global engineering and operations across multiple product suites, with accountability for platform reliability, scale, execution, and revenue enablement.Focused on building high-performance teams and disciplined delivery models that translate business strategy into measurable outcomes.

Experience

VP Engineering & Operations
Evolving Systems
Dec 2016 — Present · Kolkata, IN
Accountable for engineering and operations delivering digital customer acquisition, engagement, service, value management, and gamified loyalty platforms for telecom operators across global markets.Lead global, multi-disciplinary teams across product engineering, delivery, and production operations, owning platform reliability, scalability, predictable execution, and revenue enablement.Key impact and scope:• Own delivery and operational performance of revenue-critical platforms supporting customer acquisition, engagement, retention, and monetization• Partner with Product, Sales, and Customer Success to align technology strategy with commercial and customer outcomes• Drive operational discipline and process maturity, leading ISO 9001, ISO 27001, and ISO 14001 certifications; previously led SEI CMMI Level 5 initiatives• Accountable for AI adoption across customer-facing platforms and internal engineering tooling, improving delivery velocity, utilization, and cost efficiency• Contribute to strategic pre-sales and solution shaping for large telecom engagements, translating complex business needs into scalable platform capabilities• Build and mentor senior leadership, creating high-performance teams aligned to execution excellence and business impact

Education

University of Calcutta
Bachelor of Science (B.S.)
1991 — 1994
NIIT
GNIIT, Software Exports
1995 — 1998
Bharatiya Vidya Bhawan, RPIC&T
PG Diploma, Marketing & Sales Management
1996 — 1997

Skills

Business Support System (Bss)
Bss
Roaming
Integration
Wireline
Vas
Solaris
Key Account Management
Telco
Value-Added Services (Vas)
Pre-Sales
Crm
Service Delivery
Business Analysis
Mediation
Project Delivery
Gsm
Product Management
Billing Systems
Revenue Assurance
Adsl
Migration Projects
Provisioning
Telecommunications
Wireless
Customer Relationship Management (Crm)
Telecommunications Billing
Wireless Technologies
Telecom Bss
Solution Architecture
Etom

Contact information

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Work email
•••••@evolving.com
Personal email
•••••@•••••.com
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Current company

Evolving Systems

Telecommunications · 336 employees · Founded 1985

Evolving Systems helps Communications Service Providers win in the fast-changing, disruptive environments in which they compete. With constant innovations such as 5G, the Internet of Things, and the Cloud re-shaping the telecommunications landscape, our battle-tested platforms, and solutions have helped CSPs evolve their businesses for over 35 years. Our Complete (e)SIM Lifecycle Management Suite enables mobile operators to streamline the (e)SIM processes and use unique and innovative methods to drive the sale of (e)SIMs. From planning, streamlining and maintaining resources through to producing accurate resource reports for regulators and managing the distribution and logistics of SIMs and eSIM profiles, operators around the globe deploy our technology to increase supply in the channel at a reduced cost and with increased revenue and to enable new upgrade tactics to drive 5G adoption. Also, to activate new services in real-time and launch new initiatives to encourage SIM reactivation and secure SIM swap methods. Our Evolution platform empowers CSP marketers to impress, excite and animate their customers. A powerful, new customer engagement technology, Evolution is designed to capture customer data from multiple sources, build a 360° profile of customers and integrate with telecoms communication and provisioning channels. This provides Marketing, Retention, and CVM teams with an intuitive user interface in order to manage Real-time, Context-driven decisioning using Machine Learning methods, advanced customer journeys, and gamified loyalty rewards and engagement programmes. All Evolving Systems technology is available on the public cloud for rapid implementation, or can be implemented locally in a client data-centre.

evolving.com

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About Deepanjan Banerjee

Experience

VP Engineering & Operations

Education

University of Calcutta

NIIT

Bharatiya Vidya Bhawan, RPIC&T

Skills

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