Deepali Thombre
Senior Service Delivery & Operations Manager | Agile/Scrum (SAFe SSM/POPM)
- Role
- Manager at Capgemini
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepali Thombre
Senior Service Delivery & Operations Manager (13+ yrs) delivering SLA‑predictable, audit‑ready services on ServiceNow and SAP. Blend ITSM discipline with Agile/SAFe scrum master,POPM to run BAU and sprints without conflict. Known for executive‑grade communication, RCA/CAPA rigor, and automation that reduces noise and cost.
Experience
Manager
Oct 2024 — Present · Mumbai, IN
Education
BSC
Chemistry
MCM Engenharia Industrial
Master's Degree, Computer/Information Technology Administration and Management
IBMR Business School
Master of Computer Applications - MCA, Computer Science
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