Deepali Sanghavi
Connecting Buisness with seamless Supply Chain Optimization
- Role
- Customer Experience Manager at Abk Supply Chain & Logistics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepali Sanghavi
Customer Experience & Operations professional with 20+ years of expertise in sales…
Experience
Customer Experience Manager
Jun 2025 — Present · Mumbai, IN
Collaborating with warehouse, logistics, and customer support teams to support timely and accurate deliveries* Assisting in streamlining last-mile delivery workflows to reduce delays, errors, and communication gaps* Using CRM (Zoho) and automated notification tools to track orders, manage customer communication, and improve visibility* Monitoring operational touchpoints including order processing, warehouse handling, and dispatch coordination, while gathering customer feedback across multiple channels
Education
St. Anne's High School - India
Bachelor of Commerce - BCom
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