Deepali Salunke
Delivery Manager @Tata Consultancy Services
- Role
- Delivery Manager at Tata Consultancy Services
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Deepali Salunke
With over a decade of experience, I specialize in delivery management, client engagement, and strategic operations. Currently serving a role of Delivery Director at Tata Consultancy Services, I lead end-to-end delivery for TCS BaNCS insurance solutions, ensuring seamless implementation and aligning delivery plans with client goals. My work involves overseeing operations, mentoring teams, and driving account-level growth through efficient delivery practices. Passionate about achieving strategic business objectives, I contribute to initiatives like talent development and succession planning to strengthen delivery capabilities. My mission is to enhance customer satisfaction while maintaining consistent service quality by adhering to SLAs and KPIs.
Experience
Delivery Manager
Jul 2025 — Present · Thane, IN
Led end-to-end delivery management for TCS BaNCS insurance solutions, ensuring seamless program implementations. • Built and mentored high-performing teams, enhancing customer satisfaction and achieving strategic business objectives. • Drove account-level revenue growth through efficient delivery practices and strong client engagement. • Oversaw delivery operations, ensuring adherence to SLAs and KPIs for consistent service quality. Design, manage, and execute delivery plans aligned with client expectations and organizational goalsContribute to unit-level leadership initiatives, including talent development, succession planning, and strategic initiatives to strengthen delivery capabilities.
Education
Symbiosis Centre for Distance Learning
Master of Business Administration
Mumbai University
Master of Information Technology
Indian Institute Of Business Management And Studies
Doctor's Degree
Symbiosis Institute of Management Studies
Master of Business Administration (MBA), Operations Management
2012 — 2014
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