Deepali Gupta

Coffeepreneur, Cafe consultant,Customer Service and Training Professional

Role: Head - the Coffee Commission at Elior
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Public Administration & SafetyView LinkedIn profile

About Deepali Gupta

Professional Summary:Seasoned professional with over 17 plus years of diverse experience across Finance, FMCG, Hospitality, Advertising, and PR industries. Proven track record in roles spanning training, coaching, and leadership in reputable organizations such as Dominos Pizza, Dunkin Donuts, GVK(MIAL), Third Wave Coffee Roasters, and The Organic World.Key Skills:Expertise in Effective Business Communication, Voice Modulation, and Presentation Skills.Proficient in Grooming & Etiquette, Selling Skills, and Customer Care/Service Excellence.Strong background in Time Management, Interpersonal Skills, and Coaching/Feedback.Experienced in Team Building, Customer Relationship Management (CRM), and Internal Customer Handling.

Experience

Head - the Coffee Commission
Elior
Jul 2025 — Present · Bengaluru, IN
Coffee Consultant & Café StrategistSpecializing in Menu Design, Coffee Tasting, and Café Concept Development

Education

SIES college
BMM, mass media
2003 — 2006

Skills

E-Learning
Market Research
Soft Skills
Human Resources
Employee Engagement
Sales Management
Customer Satisfaction
Training
Customer Relationship Management (Crm)
Talent Management
Business Development
Talent Acquisition
Employee Relations
Team Management
Leadership Development
Training Delivery
Training Needs Analysis
Recruiting
Performance Management
Crm
Employee Training
Team Building
Customer Service
Organizational Development
Sales
Time Management
Coaching

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