Deepak Verma
Enterprise Customer Success Manager @Level Access
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WORK HISTORY
Enterprise Customer Success Manager @Level Access
Toronto, ON, CA
The Level Access digital accessibility solution combines the most robust platform and deepest bench of accessibility expertise to help organizations create accessible and legally compliant websites, mobile apps, software, and other technology. As a Customer Success Manager my responsibilities include:1. Drive product adoption and engagement2. Help create long-term value for our customers3. Build strategic partnerships with customers4. Work with customers to define a long-term accessibility roadmap
EDUCATION
Wilfrid Laurier University
Honours BA, Economics and Financial Management
Schulich School of Business - York University
MBA, Marketing, Strategic Management, Entrepreneurship
SKILLS
ABOUT DEEPAK VERMA
Throughout my career as a Client Success Management Professional, my success has relied on the following 5 things:⇨ Earning my client\'s trust and respect⇨ Taking an empathetic approach to working with clients⇨ Remaining intensely curious about my clients and what key objectives I can help them with⇨ Advocating for my clients internally so they have a voice⇨ Caring for my co-workers and treating their success just as important as my ownI am a glass-half-full type of guy committed to lifelong learning and self-improvement. “Success is the progressive realization of a worthy ideal” -Earl Nightingale. This definition drives me every day.
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