Deepak Sharma

Sr Manager @Epsilon Solutions Ltd.

Toronto, ON, CA

Ensured client retention to handle 15+ corporate clients and 10+ channel partners. • Maintained 85% conversion rate for the Marketing Qualified Leads (MQLs) received from the marketing team. • Leveraged third party vendor relationships to provide long-term solutions for clients increasing sales with Dealer representatives by 25%-40%.• Selected to attend Managers\' Leadership Program that focused on sales strategy development.• Prepared agenda, PowerPoint presentations, chaired 12 weekly status update meetings with 20+ stakeholders. • Utilized MS Project to schedule the project tasks, track milestones, control work hours and budget. • Designed record maintenance system, deviation forms, root cause analysis and corrective action procedures for continuous process improvement using MS Excel Pivot Tables and Macros. • Prepared RFQs and RFPs IT and Non- IT clients.• Responsible for pre-sales and bid management • Involved in policy development for labour, Negotiate the salary and terms as per the company norms.• Help and assist managers for other programs and personnel policies. • Responsible for Business Development, Relationship Building, Client relationship management, Account Management.• Handling the team of 50+ recruiters.• Analyzed client requirements to assist and guide the delivery team in generating project proposals

Indira Gandhi National Open University (IGNOU)

Bachelor's of Computer Applications