Deepak Raj Ragavan
Specialist - Sales and Customer Service @belairdirect
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WORK HISTORY
Specialist - Sales and Customer Service @belairdirect
Mississauga, ON, CA
Recognized with a “Surpasses Expectations” performance rating for exceeding KPIs and business goals.Provide bilingual (English & French) customer support, improving client satisfaction and retentionTrain and mentor new hires on sales techniques, customer engagement, and company processes.Participated in telemarketing roadshows to showcase company expertise, promote services, and drive lead generation.Identified customer needs and recommend tailored insurance solutions to maximize conversion and loyalty.Maintain compliance with industry regulations and internal policies.
EDUCATION
SKEMA Business School
Master of Science - MS, International Business
St. Peter's Institute of Higher Education and Research, Chennai
Bachelor of Engineering - BE, Mechanical Engineering
Conestoga College
Ontario College Graduate Certificate , Applied Manufacturing Management - Design Integration
ABOUT DEEPAK RAJ RAGAVAN
Bilingual business development graduate with a proven record of spearheading successful product launches and exceeding sales targets. Leveraging two years of experience, adept at fostering cross-functional collaboration. Fluent in English and French, driving growth through effective communication and international market expertise.
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