Deepak Patel
Major Incident Manager @Litmus Information Systems Llp
Thane, MH, IN
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WORK HISTORY
May 2025 — Present
Major Incident Manager @Litmus Information Systems Llp
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IN
Lead resolution of major incidents impacting critical services, ensuring adherence to SLAs.Coordinate with cross-functional teams and development units for root cause analysis.Oversee documentation, UAT testing, and production changes aligned with ITIL standards.
ABOUT DEEPAK PATEL
As an ITIL® V4 certified Major Incident Manager with 9+ years of experience in Incident & …
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