Deepak Patel
Major Incident Manager | ITIL® V4 Certified | Driving Operational Excellence & Rapid Resolution in IT Services
- Role
- Major Incident Manager at Litmus Information Systems Llp
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Deepak Patel
As an ITIL® V4 certified Major Incident Manager with 9+ years of experience in Incident & …
Experience
Major Incident Manager
Litmus Information Systems Llp
May 2025 — Present · IN
Lead resolution of major incidents impacting critical services, ensuring adherence to SLAs.Coordinate with cross-functional teams and development units for root cause analysis.Oversee documentation, UAT testing, and production changes aligned with ITIL standards.
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