Deepak Murthy
IT Manager @kostklip®
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WORK HISTORY
IT Manager @kostklip®
Port Coquitlam, BC, CA
My role at Kostklip is to lead IT operations, ensuring the stability, security, and efficiency of business-critical systems. I oversee IT projects, cybersecurity, enterprise applications, and automation while driving innovation and optimizing processes. Collaborating with global teams, I integrate new technologies, enhance security measures, and streamline IT functions to support business growth. • Manage IT operations, project execution, and technology infrastructure. • Oversee procurement and renewal of IT contracts, software licenses, and support agreements. • Administer data center operations, including servers, networks, storage, and backups. • Manage VOIP systems and ensure reliable communication infrastructure. • Supervise application development and ERP system management for seamless business integration. • Develop business reports and automate workflows using SharePoint and Power Automate. • Maintain IT asset tracking, lifecycle management, and cost control. • Handle escalations and oversee IT issue management via OSTicket, following ITIL best practices. • Plan and execute quarterly patching, upgrades, and IT system maintenance. • Collaborate with European teams on integration projects and business process improvements. • Manage security policies, compliance, and cybersecurity best practices. • Oversee VPN infrastructure and remote application hosting for secure access. • Communicate with stakeholders to align IT initiatives with business goals. • Develop and maintain SOPs for IT processes and system management. • Ensure storage, backup solutions, and cloud security for data protection. • Conduct proof-of-concept evaluations for emerging technologies. • Manage Active Directory, DNS, and Group Policies to optimize network security. • Translate business requirements into effective technology solutions.
EDUCATION
Sikkim Manipal University (SMU)
Master of Business Administration - MBA, Project Management Office
DTEA School
Senior Secondary (12th), Science with Mechanical Engineering
Indira Gandhi National Open University
Bachelor's degree, Computer Application
Maharshi Dayanand University
Master of Science - MS, Computer Science
DTEA School
Matriculation (10th)
SKILLS
ABOUT DEEPAK MURTHY
Skilled Technology professional with extensive experience dedicated to leveraging company’s resources to streamline processes and technology with a good experience in projects and operations management, process management, cloud platform, virtualization solution, migrations, security and risk management, and managing business-critical Datacenter.Rich experience in understanding business requirements, delivering technology solutions, and managing service/solutions. More than ten years of experience in planning, developing and implementing state of the art information solution facilitating corporate growth.Outstanding motivator and builder of teams. Successful in meeting new technical challenges and finding solutions to meet the needs of the customer.Approaches decision making and problem-solving by systematically gathering information from a variety of sources and developing viable alternatives. Comfortable when analyzing issues of a strategic nature, taking into account complex information in various forms. I have explored my infrastructure expertise in various IT industry domains like Software development, System Manufacturing firm, Project Management, Remote Support, Education industry, Banking and Insurance etc. During this period I have successfully carried out many individual and Team-based projects including networking of Sir Seretse Kama International Airport Gaborone, Botswana. Went through professional qualifications like PMP, VCP-DCV, VCP-NV, CDCP, MCP, CCNA and IT Service management certificates like ITIL V3 which is in line with today’s industry standards.
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