Deepak Manupati

Customer Success

Role
Customer Success Executive at Vasyerp
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Deepak Manupati

I\'m an ambitious person who loves to travel and find new adventures along the way. I have…

Experience

  1. Customer Success Executive

    Vasyerp

    Jul 2023 — Present · Hyderabad, IN

    Serve as a trusted advisor to clients, understanding their business objectives and aligning our solutions to drive value and ROI.*Lead the onboarding process for new clients, ensuring a seamless transition and successful implementation of our products.*Proactively engage with clients to identify opportunities for upselling or cross-selling additional services that meet their evolving needs.*Monitor client health and satisfaction through regular check-ins, customer feedback analysis, and performance metrics tracking.*Collaborate cross-functionally with sales, product, and support teams to advocate for client needs and drive resolution of any issues or challenges.*Develop and deliver customized training sessions, workshops, and educational resources to empower clients to maximize the use of our solutions.*Champion customer success initiatives, sharing best practices and success stories internally and externally to drive advocacy and retention.

Skills

  • Project Planning
  • Html
  • Django
  • Business Development
  • Java
  • Css
  • Project Management
  • Javascript
  • New Business Development

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Deepak Manupati — Customer Success Executive at Vasyerp in Hyderabad, TG, IN | Unifers