Deepak Mangla

About Deepak Mangla

I am a retail business leader who builds large, Retail consumer businesses at scale — profitably, sustainably, and with strong people foundations.Over the last 20+ years, I have led Retail Business and operations across luxury, fashion, electronics, and travel retail, managing Cr annual revenues, 100+ stores, and teams of people across India and international markets. My career spans global brands, high-growth environments, turnarounds, and consistently delivering top-line growth, EBITDA expansion, and operational excellence.I currently head Business & Operations for iconic global retail brands, operating at global governance standards while localizing execution for Indian consumers. I work at the intersection of strategy, execution, and culture — translating boardroom intent into frontline results. My experience includes:• Scaling multi-brand, multi-format retail networks• End-to-end P&L ownership and margin recovery• Turning around loss-making businesses through operating model redesign• Building high-performance leadership pipelines• Driving customer experience as a commercial lever, not a soft metric• Partnering with global HQs, and other stake holders• Embedding data, governance, and execution rhythm across organizationsI have led some of the largest retail store networks in the country, launched brands from scratch, stabilized high-pressure environments, and built systems that allow businesses to scale without losing control or culture. Several initiatives I introduced locally have been recognized and replicated globally.

Experience

1. Head Business and Retail Operations P & L Leadership

   Reliance Brands Limited

   Jan 2024 — Present · Gurugram, IN

   Heading the Luxury Sunglass Business of Reliance Brands spread across 100+ Point of Sale including EBOs, Shop In Shops and Ecommerce with presence in 35+ Cities pan India at Malls, Airports and Hi Streets. Managing a vast portfolio of 25+ Luxury and Premium Brands including the likes of Ray Ban, Oakley, Michael Kors, Prada, Gucci, Tom Ford, Chanel, Dior, Fendi, Dolce Gabanna, Ferrari, Versace, et al.

Education

• Symbiosis Institute of Management Studies

  Post Graduate Diploma in Business Management, Marketing

  2003 — 2005

• Harvard Business School Online

  Power and Influence for Positive Impact, Business Administration and Management, General

• Delhi University

  Bachelor of Commerce, Commerce

  2000 — 2003

• All India Institue of Management Association

  Advanced Diploma in Marketing Management, Advanced Diploma in Marketing Management

  2005 — 2006

• Apeejay School,Noida

  Senior Secondary, Commerce

  1999 — 2000

• Indian Institute of Management, Lucknow

  Advanced Management Program, General Management

  2018 — 2019

Skills

• Recruiting
• Forecasting
• Visual Merchandising
• Operations Management
• Advertising
• Customer Service
• Crm
• Competitive Analysis
• Training
• New Business Development
• Profit
• Leadership
• Management
• Marketing
• Team Management
• Negotiation
• Marketing Management
• Sales
• Direct Sales
• Inventory Management
• Retail
• Market Research
• Store Management
• Business Development
• Brand Management
• Business Strategy
• Merchandising
• Strategic Planning