Deepak Kumar Thangavelu
Global IT Ops & PMO Leader | ITIL | CLT Reporting Across 8+ Countries | $188K Cost Optimization | ELT/Director Collaboration | 18+ Yrs | EY
- Role
- Gds Uss Lead at EY
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar Thangavelu
Senior IT Operations & Infrastructure Leader with 18+ years of global experience managing…
Experience
Gds Uss Lead
May 2022 — Present · Bengaluru, IN
Led monthly CLT (Core Leadership Team) reporting by gathering key operational insights from 7+ countries (Poland, Spain, Philippines, Hungary, Argentina, Mexico, Sri Lanka, India) and reviewed findings with IT/OSTS Directors and ELT for strategic decision-making.Successfully implemented cost optimization strategies by analyzing asset usage and redeploying underutilized IT resources (printers, AVVC devices), resulting in a savings of $188K USD across regions in FY25.Coordinated with global stakeholders across different time zones to ensure timely data consolidation, risk reporting, and process alignment in line with organizational objectives.Managed IT service reporting and governance operations, applying ITIL practices to support incident, change, and problem management with consistent SLA adherence.Acted as a bridge between cross-functional teams and leadership, ensuring visibility into country-level performance metrics, infrastructure readiness, and operational risks.
Education
Sun College of Engineering and Technology
Bachelor's degree, Information Technology
2003 — 2007
Manipal University Jaipur
Master of Business Administration - MBA, Information System Management
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