Deepak Kumar Singh

Enterprise Solution Architect | 21+ Years Driving Digital Transformation | Microsoft Dynamics 365, Power Platform, Azure AI & Copilot Studio | CRM Modernization & AI Strategy Leader

Role
Ai Business Solution Architect - Dynamics 365 & Power Platform at Microsoft
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers

About Deepak Kumar Singh

Technology is only as powerful as the outcomes it drives.” I help global…

Experience

  1. Ai Business Solution Architect - Dynamics 365 & Power Platform

    Microsoft

    Mar 2016 — Present · Hyderabad, IN

    Led architecture and delivery of enterprise CRM solutions, including a major Salesforce-to-Dynamics migration for Marsh & McLennan Companies, unifying users and 40+ integrations on a single Dynamics 365 platform.· Managed the Power Platform Demo Factory, delivering 25+ industry-specific demos to accelerate presales and customer engagement.· Established technical quality review frameworks and solution quality metrics, improving project outcomes and delivery consistency.· Provided architecture advisory for a major bank CRM rollout with licenses, covering sales, service, marketing, and APIGEE-based integrations.· Contributed in presales, solution consulting, and strategic planning for high-value digital transformation programs.

Education

  • University of Rajasthan

    Master of Computer Applications, Computer Science

    2000 — 2004

  • University of Rajasthan

    Bachelor's Degree, Biology/Biological Sciences, General

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Deepak Kumar Singh — Ai Business Solution Architect - Dynamics 365 & Power Platform at Microsoft in Hyderabad, TG, IN | Unifers