Deepak Krishnamoorthy

About Deepak Krishnamoorthy

Experienced Product Manager with a proven ability to drive product innovation and business growth through strategic planning, cross-functional collaboration, and user-centric product development.With over 2 years of experience managing the end-to-end lifecycle of complex projects, I specialize in identifying market needs, defining product roadmaps, and ensuring on-time, high-quality product delivery. Skilled in analyzing market trends, gathering customer insights, and using data-driven strategies to inform decision-making.Notable accomplishments include leading the development of scalable fintech solutions, enhancing customer satisfaction, and driving revenue growth through operational and product innovation. A dedicated leader with experience in mentoring teams, managing stakeholders, and fostering collaboration to achieve business objectives.At HDFC Bank, my role as a Product Manager encompasses leveraging my MBA in Finance and a strong foundation in accounting and finance from my undergraduate studies to drive product innovation. With a proficiency in research and adept use of Microsoft Office, I translate complex financial data into actionable strategies, having honed these skills during my time as a Finance Intern at Race2Cloud Technologies. My education and hands-on experience equip me to contribute to our team\'s success, ensuring we stay at the forefront of the banking industry\'s technological advancements.Looking for opportunities to leverage my expertise in product management, innovation, and strategic growth to create impactful solutions.

Experience

1. Product Manager

   HDFC Bank

   Jun 2022 — Present · Mumbai, IN

   Key Contributions & Projects:• Led the design and development of prepaid card-based products, including the flagship One Pune NCMC Card, with end-to-end responsibility for product strategy, feature roadmap, and go-live execution.• Delivered key innovations like BBPS recharge integration, transit fare payments via mobile app, and a custom loyalty solution, enhancing card usability and driving user engagement across the metro ecosystem.• Acted as a central liaison with metro authorities, banking partners, and technology vendors, translating stakeholder needs into scalable product solutions, blending product leadership with client-facing delivery.• Owned product lifecycle and compliance for NCMC cards, driving growth in activation, top-up volumes, and customer retention through continuous enhancements and performance tracking.• Managed and supported additional projects such as the Dharamshala Smart City card (multi-utility card) and the Mumbai Metro bid, contributing to solution documentation, financial modeling, and technical evaluation.• Defined and prioritized the product roadmap based on user insights, business needs, and regulatory trends, while owning P&L performance and execution metrics.• Strengthened internal credit frameworks to support risk mitigation, and cross-sell of credit solutions to eligible prepaid cardholders.• Led channel and portfolio analysis using MIS insights to drive operational efficiency, revenue optimization, and partner performance improvements.• Managed vendor relationships, budgeting, and back end operations for prepaid card programs, while implementing customer service enhancements that improved resolution times and satisfaction scores.• Mentored junior team members and collaborated across business, tech, and ops teams to ensure timely and high-quality delivery.• Awarded Silver Star (Q3 2023) for driving innovation, execution excellence, and stakeholder satisfaction in the Prepaid NCMC program.

Education

• Vidya Prasarak Mandals K G Joshi College of Arts & N G Bedekar College of Commerce Chendani Bunder Road Thane 400 601

  Bachelor of Commerce - BCom

  2017 — 2020

• SIES College of Management Studies - India

  Master of Business Administration - MBA

  2020 — 2022