Deepak John
Technology Project Manager @City of Kitchener
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WORK HISTORY
Technology Project Manager @City of Kitchener
Kitchener, ON, CA
Industry: Municipal Government / Public Administration- Leading the evolution of the City’s ERP systems- Collaborating with business units, technology partners, and vendors to drive value through innovation and modernization- Providing business systems analysis to support functional design and change management, leveraging emerging technologies to enhance efficiency and user experience- Overseeing the full project management lifecycle, from proposal and planning to implementation and closure, utilizing industry-standard practices- Facilitating high-performing project teams and navigating opportunities, challenges, and risks with diverse stakeholders and vendors.
EDUCATION
Bharathiar University
Master of Business Administration (MBA), Project Management - Major
PSG INSTITUTE OF MEDICAL SCIENCES AND RESEARCH
Bachlors of Science, Allied Health Services - Major
ABOUT DEEPAK JOHN
With over 17 years of experience in project and program management, I am a Business Transformation Professional (Prev: Allianz), with expertise in leading transformation journey for multiple global regions incl. DE, UK, APAC and North America. I am passionate about delivering customer-centric solutions, driving process efficiency, and leading strategic consolidation through operational excellence levers such as digitalization, simplification, robotic process automation, and offshoring.As a Certified ScrumMaster®, PRINCE2® Practitioner, and ITIL® Certified professional, I have a proven track record of managing and implementing global projects and transformation initiatives, from feasibility to BAU phase. I have successfully conducted business deep dives, process analysis, design, and improvement, and stakeholder management for senior leadership teams across multiple regions and lines of business. I have also received multiple awards for my contribution to internal audits for information security, quality, and service management.
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