Deepak Chaudhary
SCM Operations Manager - Reliance Retail - CDIT| Exp in Manufacturing, Oil and Gas, Consulting| Global Master Certificate in Integrated SCM, Michigan State University| Upgrad Evangelist Mentor
- Role
- Operations Control Manager at Reliance Retail
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Deepak Chaudhary
I have empowered contributions to supply chain operations through roles centered on…
Experience
Operations Control Manager
Sep 2022 — Present · Navi Mumbai, IN
Responsible for PAN India Home Delivery operations to 19,500 pin codes via 27 Distribution Centers (4+ mn Sq Ft) with avg monthly sales of 950+ Cr (Rs)• Experience in handling Distribution Operations for B2B avg 450+ Cr avg sales value and B2B2C for stores of Digital, MJS,Smart, Metro, Signature Stores• Successfully improved Net Promoter Score by 10 points (avg 75+ monthly) by addressing customer complaints and improving delivery service• Training and grooming 100+ home delivery outbound executives for smooth and quality HD operations• Liaising with Hub & Transport team to determine optimum network planning and TAT improvement based on the customer demand and New Store Opening (NSO)• Made NHQ Operations teams as Operational Control Tower by publishing insightful analysis, providing real time update about Home Delivery Operations and Sharing Day wise Throughput to manage transport and manpower.• Implement and improve DC outbound operations as per new business requirement
Education
Michigan State University
Global Master Certificate, Integrated Supply Chain Management
St. Lawarence high school, Aurangabad
SSC
2000 — 2011
MGM's Polytechnic
Diploma in Mechanical Engineering, Mechanical Engineering
2011 — 2014
K.K.Wagh Institute of Engineering
Bachelor of Engineering - BE, Production Engineering
2014 — 2017
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