Deepak Garg
Senior Business Analyst @TD
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WORK HISTORY
Senior Business Analyst @TD
Toronto, ON, CA
Gathered, elicited and documented business requirements, use cases, software requirement specifications, and functional specifications using a variety of methodologies, including brainstorming, interviews, and workshops. Acted as a liaison between business users and IT team members to gather specific business and technical requirements, such as business rules and data standards, and carried out needs,analyses with business users to document their requirements. Designed and developed use cases, activity diagrams and sequence diagrams using UML. Facilitated Product Backlog refinement meetings with the scrum team, handled Product Backlogs and User Stories on JIRA, and worked with the Product Owner to prioritize and estimate User Stories. Assisted the Scrum Master in removing roadblocks, resolving disputes, and troubleshooting issues to increase team velocity. Documented and submitted change request with change management team. Participated in bi-weekly Sprint Review and Sprint Planning meetings with the Scrum Master. Facilitated scrum review and retrospective ceremonies. Improved team efficiency by analyzing and implementing lessons learned. Produced and maintained project artifacts, meeting documentation, reports, and project progress updates. Possess advanced Excel skills, problem-solving skills, and strategic thinking. Conducted surveys to gather client needs and used the identified and approved requirements to guide the development of the product\'s features and functionalities. Developed process and data models in Visio, including workflow and other Business Process Model and Notation Language (BPMN 2.0). Created and documented test plan for User Acceptance Testing (UAT) and System Integration Testing (SIT), deriving test cases from business use cases and documenting test scripts.
EDUCATION
Punjab Technical University
Master of Business Administration - MBA, Finance, General, A+
Punjabi University, Patiala
Bachelor of Commerce - BCom
Punjabi University, Patiala
Master of Commerce
ABOUT DEEPAK GARG
I am a versatile and a solutions driven Business Analyst with broad ranging experience in improving business and operational processes by leveraging my analytical experience with a background in Business Management. Also, experienced in leading cross functional teams in the development of capabilities and process innovations driving the delivery and optimisation of business goals. I seek opportunities to transform company practices into fresh, cost-effective solutions leading to a viable product and efficient operations.
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