Deepak Arasu Elangovan
Sr. Experience Architect → Director | AI-First Product Experience Leader | AI + Product + Service Design | Led UX for 40+ Global Products | US & Japan Onsite
- Role
- Solutions Architect Ux at HCLTech
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Deepak Arasu Elangovan
I am an AI-first product experience leader with 21+ years of multi-domain expertise in MedTech, Cybersecurity, Industrial Automation, and Enterprise SaaS. I specialise in transforming complex global platforms into measurable business outcomes - increasing efficiency, strengthening adoption, and elevating customer experience.Led the experience strategy for an AI-powered robotic surgery platform — improving production efficiency by 23% and achieving an NPS of 7.64 for UX Scaled a design team from 2 to 42 and reduced quote time from 1.5 hours → 30 minutes for a global HVAC manufacturing enterprise platform, NPS 9.3 for UX Delivered 40+ enterprise digital products across the US, Japan, UAE & India10+ years of design leadership, managing and mentoring high-performing product teamsBlending AI product thinking, service design, and systems thinking to unlock value at scaleI thrive in roles where design impacts:• Revenue growth• Conversion & cost efficiency• CSAT/NPS and operational excellence• AI-powered product differentiationI am currently exploring Director / Head of Design roles in AI-first product organizations in MedTech, Cybersecurity, and Enterprise SaaS.
Experience
Solutions Architect Ux
Jan 2026 — Present · Chennai, IN
Education
S.B.O.A Matriculation and Higher Secondary School, Chennai
HSC, Maths and Science
1995 — 1997
S.B.O.A School & Junior College
10th Grade, Mathematics and Computer Science
1993 — 1994
D.G.Vaishnav College
Bachelors of Business Administration, Business Systems
1997 — 2000
Skills
- Product Development
- Indesign
- E-Business
- User Experience
- Service Design
- Usability Engineering
- Html 5
- Character Animation
- Art Direction
- User Interface Design
- Mixed Reality
- Css
- Flash
- Business Planning
- Interaction Design
- UX Strategy
- Augmented Reality
- Usability
- Sass
- Responsive Web Design
- Jquery
- After Effects
- Motion Graphics
- Google Analytics
- Multimedia
- Visual Design
- Actionscript
- User-Centered Design
- Information Architecture
- Start-Up Consulting
- Maya
- User Centered Design (Ucd)
- Wireframes
- Cascading Style Sheets (Css)
- Web Design
- Social Media Strategist
- UX Consulting
- Storyboarding
- Motion Graphic Design
- User Research
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