Deepalakshmi Kandhasamy

|Service Analyst at Accenture| ITIL V4 certified|Change and Release Management| Major Incident Management| Problem management| Risk Management

Role
Infra Managed Service Analyst at Accenture
Location
Chennai, TN, IN
LinkedIn followers
500 followers

About Deepalakshmi Kandhasamy

Results-driven Service Management professional with 4 years of experience in ITIL, Incident, Problem, Change, and Release Management. Skilled in managing complex service operations, leading major incidents, and driving process improvements, including automation initiatives, across global clients. Strong communication and project management skills with a proven track record of enhancing service efficiency and business continuity.

Experience

  1. Infra Managed Service Analyst

    Accenture

    Sep 2023 — Present · Chennai, IN

Education

  • Sathyabama Institute of Science & Technology, Chennai

    Bachelor of Commerce - BCom, Finance and Financial Management Services

    2018 — 2021

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Deepalakshmi Kandhasamy — Infra Managed Service Analyst at Accenture in Chennai, TN, IN | Unifers